This Privacy Policy describes how Nelcosoft Sp. z o.o. («we», «us», or «our») collects, uses, and discloses personal information when you visit our website https://nelcosoft.com («Site»). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy complies with the standards of the General Data Protection Regulation (GDPR).

1. Data Controller

Nelcosoft Sp. z o.o. is the data controller for personal information collected and processed through the Site. You can contact us at:

00-095 Poland, Warsaw, Plac Bankowy 2

Email: [email protected]

2. Collection of Personal Information

We may collect and process the following types of personal information when you visit our Site:

• Information provided by you: When you use the contact form on our Site, we collect the following information: name, email address, phone number, company name, and message text. By providing this information, you consent to the processing of your personal data.
• Cookies and usage data: We use cookies to ensure the proper functioning of our Site. Cookies are small text files stored on your device. They allow us to remember your preferences, analyze site usage, and improve the user experience. For detailed information about the cookies we use, please refer to our Cookie Policy.
• Third-party services: We use Google Analytics to improve our services and understand the interests of our visitors and potential clients. Please review Google's policies and terms of service at https://policies.google.com.

3. Use of Personal Information

We may use the personal information collected through our Site for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve our services, understand user preferences, and personalize the user experience.
• To send you news and updates about our company and promotions, provided you have given explicit consent.
• To fulfill legal obligations or protect our rights and interests.

4. Legal Basis for Processing Personal Information

The legal basis for processing your personal information includes:

• Your consent: When you voluntarily provide your personal information, for example, through the contact form or newsletter subscription, you give explicit consent to the processing of your data for the purposes outlined in this Privacy Policy.
• Legitimate interests: We may process your personal information based on our legitimate interests, such as improving our services and ensuring the functionality of the Site.

5. Disclosure of Personal Information

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your personal information with trusted service providers who assist us in operating our Site and providing services to you. These third parties are bound by confidentiality obligations and may not use your personal information for other purposes.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under the GDPR, you have certain rights regarding your personal information. These rights include:

• Right to access: You have the right to access the personal information we hold about you and can request a copy of it.
• Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
• Right to erasure: You have the right to request the deletion of your personal information under certain circumstances.
• Right to restriction of processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transfer it to another controller.
• Right to object: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Right to withdraw consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact details provided in Section 1.

8. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Links to Third-Party Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We recommend that you review the privacy policies of these websites before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting the updated Privacy Policy on our Site. We recommend that you periodically review this Privacy Policy for updates.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at the following email address:

Email: [email protected]

Last updated: 10.03.2023