This Privacy Policy describes how Nelcosoft Sp. z o.o. ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, https://nelcosoft.com ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy complies with the General Data Protection Regulation (GDPR) standards.

1. Data Controller

Nelcosoft Sp. z o.o. is the data controller for the personal information collected and processed through the Website. You can contact us at:

00-095 Poland, Warsaw,Plac Bankowy 2

Email: [email protected]

2. Collection of Personal Information

We may collect and process the following types of personal information when you visit our Website:

• Information provided by you: When you use the contact form on our Website, we collect the following information: name, email address, phone number, company name, and message text. By providing this information, you consent to the processing of your personal data.
• Cookies and Usage Data: We use cookies to ensure the proper functioning of our Website. Cookies are small text files that are stored on your device. They enable us to remember your preferences, analyze website usage, and enhance user experience. For detailed information on the cookies we use, please refer to our Cookie Policy.
• Third-party services: We use Google Analytics to improve our services and understand the interests of our visitors and potential clients. Please review Google's policies and terms of service at https://policies.google.com.

3. Use of Personal Information

We may use the personal information collected through our Website for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve our services, understand user preferences, and personalize user experience.
• To send you newsletters and updates about our company and promotions, subject to your explicit consent.
• To comply with legal obligations or protect our rights and interests.

4. Legal Basis for Processing Personal Information

The legal basis for processing your personal information includes:

• Your consent: When you provide your personal information voluntarily, such as through the contact form or newsletter subscription, you provide explicit consent for us to process your data for the purposes outlined in this Privacy Policy.
• Legitimate interests: We may process your personal information based on our legitimate interests, such as improving our services and ensuring website functionality.

5. Sharing of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your personal information with trusted service providers who assist us in operating our Website and providing services to you. These third-party service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purposes.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under the GDPR, you have certain rights regarding your personal information. These rights include:

• Right to access: You have the right to access the personal information we hold about you and request a copy of it.
• Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
• Right to erasure: You have the right to request the erasure of your personal information under certain circumstances.
• Right to restriction of processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
• Right to object: You have the right to object to the processing of your personal information under certain circumstances, including direct marketing purposes.
• Right to withdraw consent: If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact details provided in Section 1.

8. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Links to Third-Party Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

10. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at the following email address:

Email: [email protected]

We will respond to your inquiry as soon as possible.

Last updated: 10.03.2023